Log 360 for a Large Pharmaceutical Company

Our customer is a leading pharmaceuticals company of India. It’s working for therapeutic segment of cardiovascular (CV), central nervous system (CNS), gastro-intestinal (GI), women healthcare (WHC), Vitamins Minerals Nutritional’s (VMN) and Cosmo-Dermatology. The Company also has a significant presence in diabetology, pain management, gynecology, oncology and anti-infective segments.

As a healthcare organization, the customer’s primary requirement was to adhere to the HIPAA compliance mandate.

customer wanted to enhance its security posture by analyzing its users' behavior. The company also wanted to audit all its network devices and applications to proactively hunt for any threats. They were looking for a unified security solution that could give it the visibility it needed and help ease compliance audits.

The customer faced multiple challenges in managing their IT infrastructure and ensuring security compliance including complex IT environment, regulatory compliance, and threat detection and response.

The primary business requirement for the company was to have a logging and a SIEM solution in place for auditing purposes. This solution would also need to provide a robust platform for generating comprehensive reports during periodic audits.

Implementing ManageEngine Log360 has helped our customer identify security threats and improve its security posture. For IT department, the decision to implement a SIEM solution was driven by its need for an audit tool and better visibility into its network activities. The admins evaluated other logging solutions, but none provided the output required, or it required a dedicated person to manage the solution on premises.

Specifically, they were looking at implementing SIEM over other logging solutions. Unlike traditional logging solutions, SIEMs are designed to help organizations detect and respond to security incidents in real time and provide forensic analysis capabilities. SIEMs also help identify and mitigate insider threats, which traditional logging solutions are unable to do. The integration of the Log360 SIEM solution provided the IT team with complete visibility into its servers and network. The solution enabled the team to track access and changes to file permissions, which had previously been a challenge due to the limitations of Microsoft's tools. Log360 integrated seamlessly with the company's existing infrastructure, including ADAudit Plus and ADManager Plus. The administrators felt Log360 was easy to integrate and required minimal resources to manage when compared to the other products evaluated.

The solution has helped the customer

  • Centralized log management
  • Real-Time Threat Detection
  • Compliance Reporting
  • User Activity Monitoring
  • Incident Management

Implementing ManageEngine Log360 provided the customer with a robust solution with the following benefits:

  • enhanced security
  • ensure regulatory compliance
  • improve operational efficiency.
  • manage complex IT infrastructure effectively
  • protect sensitive data

This implementation not only addressed their immediate challenges but also positioned them for future growth and success in the highly regulated pharmaceutical industry.